As the Customer Service Manager at Patton Insurance Group, Chasity Powell is often the first voice clients hear—and she takes pride in making that first impression a great one. With a background in Human Services and Counseling, she brings a natural passion for helping people feel heard, supported, and truly valued in every interaction. Her goal is to ensure each client experience is seamless, friendly, and memorable.

Chasity has been happily married for 25 years and is the proud mom of four wonderful children. Outside the office, she enjoys planning family adventures, getting lost in a good book, and capturing life’s special moments through photography. She believes great service starts with a smile—and often includes a good travel story or two.